Georgia Department of Corrections
Brian Owens, Commissioner
Director of Public Affairs
Joan Heath
Contact: Office of Public Affairs (478) 992-5248
STATE OF GEORGIA
For Immediate Release
2011 Customer Service Champion of the Year Named - Janice Cartwright of McRae Probation Office Honored
Forsyth - The Department of Corrections honored Janice Cartwright as Customer Service Champion of the Year at the Eighth Annual GDC Awards ceremony on Tuesday, May 29, 2012 at State Offices South at Tift College in Forsyth, Georgia.
"Janice is dedicated to the Department and to the lives of the offenders she advises," said Commissioner Brian Owens. "She is an excellent example of a Customer Service Champion," added Owens.
The Customer Service Champion Award is presented to an employee who actively develops a customer service culture, uses the One Team approach, and listens and honors commitments made to customers is recognized as a Customer Service Champion.
Cartwright joined the Department in 1999 as a Counselor at Milan State Prison and transferred to the McRae Probation Office in 2006. She conducts up to six group programs within three cities throughout the Oconee Judicial Circuit. She is an innovative employee who constantly thinks of alternative ways to teach programs. Cartwright is the first certified Addiction Counselor within the agency.
Several key officials were on hand for the ceremony, which was attended by 200 guests. Making the award presentation with the Commissioner were Board of Corrections Secretary Rose Williams, Assistant Commissioner Timothy C. Ward and special guest speaker, State Representative Jay Neal.
The Department of Corrections is the fourth largest prison system in the United States and is responsible for supervising nearly 60,000 state prisoners and over 150,000 probationers. It is the largest law enforcement agency in the state with approximately 12,000 employees.
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