News Release - May 13, 2010
Georgia Department of Corrections
Brian Owens, Commissioner
Director of Public Affairs
Joan Heath
Contact: Office of Public Affairs (404) 656-9772
STATE OF GEORGIA
For Immediate Release
GDC Names Customer Service Champion Award Winner
Cathy Smith Honored with Award
Atlanta – The Department of Corrections honored Cathy Smith as Customer Service Champion at the Sixth Annual GDC Awards program on Thursday, April 29, 2010 at the State Offices South at Tift College in Forsyth.
“Cathy is engaged in numerous customer service initiatives,” said Commissioner Brian Owens. “The Department appreciates her commitment to improving customer service,” added Owens.
In 2008, Ms. Smith led the Department’s efforts to train all employees of the Department of Corrections in the “Art of Exceptional Customer Service” and established it as mandatory training for newly hired employees. Smith serves as Employee Development Unit Manager in the Operations, Planning and Training Division.
Several key officials were on hand for the ceremony, which was attended by more than 300 guests. Making the award presentation with the Commissioner were Board of Corrections Chairman Larry Wynn, Assistant Corrections Commissioner Derrick Schofield and special guest speaker, Brigadier General (Ret.) C. Stewart Rodeheaver.
The Department of Corrections is the fifth largest prison system in the United States and is responsible for supervising nearly 60,000 state prisoners and over 150,000 probationers. It is the largest law enforcement agency in the state with approximately 13,000 employees.
####
