The Internal Affairs Unit (IAU) is responsible for conducting administrative investigations into allega-tions of unlawful and sexual harassment, use of force incidents, worker’s compensation claims, and other policy violations. This unit assists in drafting and updating agency polices, such as the Statewide Grievance Procedure and Offender Discipline policies and also conducts training related to any chang-es in policy and procedure. The Special Agent in Charge of the IAU reports to The Director of OPS.
The Ombudsman Unit serves as the liaison between the community and the GDC. The unit provides families, friends, attorneys, and special interest groups a point of contact for concerns about the care and safety of an individual or group of offenders. The unit documents and makes appropriate referrals within the agency of each complaint. The Ombudsman may be contacted by telephone, electronically, or United States mail.
The Ombudsman Unit may be contacted at: The Ombudsman Unit may be contacted at: (478) 992-5358 or Ombudsman@gdc.ga.gov